Status & Support

Components

Support

Need help? Email [email protected]. Include your account email and, if you hit an error, the request ID shown on the error screen so we can trace it quickly.

Our commitments

• We aim for high availability and monitor the service continuously.
• Escrowed funds are held securely and released only when an engagement is confirmed complete.
• We respond to support requests within one business day, and faster for payment issues.
• Data-subject requests (export, deletion) are handled per our Privacy Policy.

Formal SLA terms are provided to enterprise customers on request.